THK Roofing Ltd is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.thkroofing.co.uk. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

Personal Data:

• We may collect personally identifiable information, such as your name, email address, phone number, and any other information you voluntarily provide to us when you contact us or use our services.

Non-Personal Data:

• We may collect non-personally identifiable information, such as your IP address, browser type, operating system, referring URLs, and pages visited on our website. This information is collected to help us understand how our website is used and to improve our services.

2. How We Use Your Information

We use the information we collect in the following ways:

• To Provide Services: To deliver the services you request, such as roofing consultations, quotes, and project updates.

• To Improve Our Website: To better understand how visitors use our website and to enhance its functionality and content.

• To Communicate: To respond to your inquiries, provide customer support, and send you information about our services, including promotional materials and newsletters, if you have opted to receive them.

• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Disclosure of Your Information

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, and customer service.

• Legal Requirements: We may disclose your information if required by law, or in response to legal requests, such as subpoenas, court orders, or government investigations.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. Security of Your Information

We use reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

5. Your Rights

You have the right to:

• Access: Request access to the personal data we hold about you.

• Correction: Request correction of any inaccurate or incomplete personal data.

• Deletion: Request the deletion of your personal data, subject to certain legal obligations.

• Objection: Object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us using the contact details provided below.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. You can control the use of cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page, and the revised version will be effective when it is posted.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

THK Roofing Ltd
Phone: 01234 965079
Unit 3, Church Farm, Marston Moretaine, Bedfordshire, MK43 0PW

This Privacy Policy was last updated on 02/07/2024.